Highlighting almost 15 years of established experience and delivery as a program manager and project manager (traditional, agile, transition), a contract consultant (professional services, operations support, enterprise & innovative technologies) and a business project leader/ IT manager (PMO, cross functional, matrix, holacracy)  working with international workgroups and in some cases divergent offshore teams with minimal attrition in environments encompassing extreme change, complex challenges and accelerated in-flight schedules.

 

Impactful ROI/ ROA -    Total Completed Projects: 500+, Budgets: $580 million, Revenues: $80 million (60% infrastructure/ 40%     

Software development)

- Teams: Leadership of 60 total teams in the US, 15 in India, 4 in Malaysia, 4 in Japan, 7 in Europe, 5 in Africa, for projects of varying size and complexity in different cultures and environments

- Infrastructure: Data Center/ Call Center Migrations, Infrastructure VoIP, IPv4 – IPV6, upgrades, deployments and build-outs, App Dev/ Dev Ops support and steady-state legacy transitions

- Applications: 70,000 successful apps( to include web/ecommerce) moved or migrated over various technologies and OS to include the following languages: .Net, PERL, Shell Scripting, HTML, XML, Ruby on Rails, C#, C++, Python, PHPM IOS/Swift, OOD, DBMS, Java, Java Script, SQL, VB

Overall Complexity: Med to high, teams ranging 6 to 149 team members, high stakeholder perception

                                                Milestones Completed: 80% on-budget, 10% under budget (3 - 10% definitive estimate), 93% on-schedule (9% schedule slip occurred with CAB approval), business performance measure impact completed on all projects, 100% audit pass rate, Agile projects 30% under budget with 100% budget extensions based on solid CBA - investment decision (justification/feasibility)

 

Diverse Delivery -          Engineered process improvements utilizing Stage Gating/ Waterfall, “Wet Agile/ Agile-Fall” and Agile                       methodologies for various clients:

Commercial Banking: Confidential Banking Client, Capital One

Federal Government: FEMA PA, DoD, USMC, USN, DOJ, Coast Guard, Homeland Security State and Local State and Local Government: State of Louisiana, Mississippi, West/East Coast Regions (21 States)

Healthcare: State of Louisiana, CMS and Commercial and Private Hospitals, Blue Cross Blue Shield

Telecommunications: Commercial/Offshore India, Global EP, Centurylink Verizon/DTV), EarthLink, AT&T

Utilities: Energy (Nuclear Assignments) Data Center conversions

 Oil and Gas: Software upgrades and deployments (Private Sector clients)

 

Delivery Practices: Information Technology, Health Care, Engineering

Specializing in project expansion and delivery for employers and candidates in multiple national practices with a strategic approach centered on understanding client requirements, culture, staff augmentation, project administration, contracting, and future business development. “Our team meets with your executives, hiring managers and business leaders to learn more about their unique environment tailoring our exploration to the professionals that fit the client and company best for a full life-cycle experience.”

Focus:

- Project Management (full-life cycle)

- Talent acquisitions and customized hiring profiles

- Comprehensive sourcing network

- Strategic partnerships, leadership evaluations and executive appraisal

- Viability assessments - passive, active, and "best of breed" competition

-  Identification (Screening Process) - In-depth candidate/ employer examination

- Behavioral/ Client Modality Interviews - Skills assessments

- Resume - Reference screening, background verification, job-fit analysis

- Telephone pre-screen and on-site interview customization

- Business management and economic organization of client

- Full life-cycle client management (expectation, scope, communications, risk, contract, cost and satisfaction)

 

Business Associate/ Partner - Budget: 10 Million (investments vary) - Resources: variable (onshore US resources) - Impact: IT

Project Manager for all acquisitions and business development projects within the greater New Orleans area including project initiation, scoping, resourcing, scheduling, budgeting, and risk management for IT related initiatives for Plat/Lot investments.

 Senior adviser for all automated and business intelligent solutions in addition to Infrastructure development and acquisitions of IT team resources in Louisiana and across the southern states (to include Denver and North Dakota). 

- Helping the team remove and prevent impediments;encouraging, supporting and enabling the team to reach their full potential - Creating transparency by radiating information via e.g. the product and sprint backlog, daily Scrum, reviews and a visible workspace - Ensuring a collaborative culture exists within the team  - Guiding the Development team towards self-organization; - Leading the team through healthy conflict and debate

- Not leading by title (understanding value and total perfromance) Helping people develop and perform as highly as possible Selfless management of team members - Promoting genuine team ownership and harnessing the collective power of a team - Teaching, coaching and mentoring the organization and team in adopting and using Scrum; setting up Scrum as a servant process

- Real world/ real time practitioner of agile team development in promotion of new client expectations using solid and proven principles to develop high performance teams that maintain genuine ownership but can also breakout into Holocracy based workgroups as required following specific characteristics as a foundation and tool to commonplace team building and workforce nurturing:

Consultant - Major Infrastructure Projects - Budget: 8 Million (Resources: variable (onshore/ offshore resources) - Business Impact: IT Infrastructure development, Nuclear enhancements, Migrations

Senior Project Manager involved in planning, organizing, and managing enterprise level infrastructure projects at a major regional electric utility provider in the southeast. Provides managed service support for data center IT projects, telecommunications, and steady-state activities including development of detailed project work orders, statements of work (SOW), 3% estimates, SDLC audit checklist and other project   documentation. 

- Specific Project Management activities include the planning, coordination, and implementation of a new enterprise Citrix environment. This project involves building over 900 virtual and physical servers (Windows and VMware) associated with Citrix applications (XenApp), Citrix VDI (XenDesktop virtual desktops), and Citrix NetScalers (for load balancing) for more than 2500 Citrix users. Additionally, the Project Manager works closely with Enterprise Networking, Security, and Storage (SAN and NAS) groups. The Project Manager provides vendor management and contract negotiation for Citrix Consultants who provide design and architecture guidance. 

Project Manager working with VMWare on primary Datacenter expansion, collocation and extended support of IPv6 to the ESXi and vCenter Server management network, vSphere management , and the vCloud Suite . Launched initial client support for IPv6 stack to ensure product performance and quality with no dependencies on IPv4 and dual stack as part of project planning for VMware products running and performing on IPv6 as they would on IPv4 for a 800+ one-to-one and AppZero migration of Win2003 – to Win2008 (leap to 2012) supporting 8,000 end-users (internally) and Nuclear facilities to include stand-alone operations (Application, OS and DB full migration responsible for initial phases up to HLD,LLD and implementation)
- On a weekly basis, the Project Manager generates project reports for CIO management review that highlight the completion of major project tasks, activities, and milestones. 

Results: Managed project teams that coordinated the installation of a new generator at a data center; supported and managed the installation of multiple new enterprise data switches, routers, WAN accelerators, NetBackup appliances, voice and data circuits across the domain footprint; supported a VMware Vmotion project to move data for over 200 virtual and physical servers between EMC SAN storage units.

 

Consultant - Major Projects: Capital One 360, Wealth, Fraud, IT Support, and Securities: Budget - Resources - Business Impact (undisclosed - confidential metrics)

Technical Management of 36 client facing retail applications for ATM, checking access, commercial, trust, fraud and mobile banking teams (Teams: Richmond, VA, Chicago, New Orleans, Plano, TX, Wisconsin, Bank of Montreal, and Legacy Hibernia)

- Served as a Scrum Master and Project Manager involved in planning and organizing a Data Center migration at a major regional banking provider in the northeast:

‐ Engaged key business users (product owners) with backlog creation and grooming. ‐ Facilitate iteration planning, lead work within individual sprints, and coordinate retrospectives and demos to include ‐ Facilitate Inspect and Adapt workshops ‐ Coach and mentor Scrum Masters, Product Owners and Developers with regards to the application of Agile practices ‐ Work with Testing Strategist and Technical Tester to introduce automated testing ‐ Drive Agile Technical Delivery practices ‐ Provided support for development of a sustainable Agile Center of Excellence and internal Agile Communities of Practice ‐ Developed Agile Working Groups and Content Authority - Identifying and maintaining relevant metrics that gave the team insight into the how of a user story

‐ Identify and coach internal champions, in order to remove reliance on external mentors ‐ Ensure cross functional coordination (analysts, developers, and testers) is occurring early and often ‐ Create and maintain and publish agile metrics (e.g. velocity and bd) ‐ Coach, mentor, and evangelize agile best practices across the organization ‐ Implement relevant Metrics to integrated teams -   Assisting teams with planning and execution of ceremonies, use of selected standard Agile tracking tool, User Story development - Partnering with the Product Owner in keeping the Backlog groomed - Partnering with the Scrum Master to ensure cross-team coordination - Reaching out to the larger company network for impediment removal

- Disaster recovery project manager for networking IPv6 migration in two primary states to provide security enhancements, network redundancy, network efficiency and ISP provider support (AT&T AND Verizon) for aggregation of network prefixes on internal customers networks to announce IPv6, peer-to-peer network creation and maintainance, and expand Voice over IP (VoIP) netwroks and Quality of Service (QoS).

- Served as Technology Project Manager organizing and directing enterprise level infrastructure projects at a large regional bank responsible for multiple projects as a member of the Managed Services Migration program team.  

- Planned, organized, and directed more than ten IT projects from inception to closure for the migration of data center servers, networking equipment, EMC enterprise storage, routers, and network backbones, layer 3 core data switches, servers, and WAN appliances.
Results: Successfully planned, coordinated, and communicated a 100% data center power outage including nearly 1500 servers, production mainframe, SAN storage, network infrastructure, 20+ business-to-business connections. All IT systems were restored, tested, and fully operational within 10 hours following the completion of the Facilities maintenance.
Results: Successfully managed a project team that identified hardware and system requirements, drove the discovery process, and monitored the delivery of the hardware and supporting services until the mainframe was operational and ready for data replication.

- Project Manager supporting data center migration planning activities for virtual and physical servers (Windows, AIX, and VMware), all associated applications, file shares, Citrix VDI (virtual desktops, and NAS storage systems) which were are being relocated from an older data center to a data center in RTP, NC. Managed and developed new disaster recovery sites for MPLS and Fraud prevention in the Northern USA.

Consultant - Budget: 20 Million - Resources: 25 - 10 Offshore (Bangalore, India) - Business Impact: Direct Client - AT&T, Verizon, Sprint, Direct TV, POTS and VM updates (Bell West) central office Project Management.

100% successful delivery on projects – 18 major releases and 15 minor for Java and .NET internal and client-facing applications. Project Manager under a 130 million dollar pipeline of project activities for Direct TV and Verizon Wireless for billing, non-billing, and order activation provisioning for VoIP, BVoIP, and new innovative customer based VM and IVR initiatives. 

- Led training for core disciplines in new PM CMMI methodologies for Bell West (Qwest). Project managed 25 person core team spread across the United States and offshore Bangalore, India and other satellite sites and facilities to provide the following PM services: Software Development Process - Development Cases, Risk Management - Estimates - Tollgate/Phase gate Planning, Change Management – Configuration Management, Phase Assessment - Supplier Agreement Management – Product Integration 

- Project manager for Qwest launched public and private IPv6-based services for business and government customers supporting ongoing migrations and transition strategy project plans from IPv4 to IPv6, ensuring the security of respective network links, next-gen Wi-Fi, WiGig and WiGig service providers.

- Project manager for IPv6 deployment on networks with exhaustion of IPv4 address space allowing isolated IPv6 hosts  and networks to reach the IPv6 Internet over the existing IPv4 infrastructure, as well as allowing IPv4 hosts to reach IPv6- only content and services (West Coast Providers 20 million supported core users) Tracking and managing multiple projects and applications, status updates, executive reporting, estimation, projected budgeting, and CMMI Level III project artifacts. 
- Reduced overlapping systems (i.e. operating costs) and promoting Best Practices, architecture recommendations and reviews with leadership to help transform initiatives in response to the merger recommendations and consumer repair for: Internet TV and phone services for 14 states on the West Coast, Business benefits – Reduce call volumes / Improve customer experience. Enhance front end problem diagnosis capabilities and automation
- Served as a Technology Project Manager involved in planning, organizing, and managing enterprise level projects at a major regional bank. Supported data center migration planning activities for over 3,000 virtual and physical servers (Windows, AIX, VMware, Solaris, and Linux)

Results: Successfully managed three project teams that identified hardware and system design requirements, drove the discovery process, and prepared a comprehensive high level design plan.

Employee - Budget: 2-3 Million (Variable per business requests/ requirements) - Resources: 10 – 4 Offshore, Business

Impact: Internal Updates, Billing/ Financial Client-Facing Impacted Applications

90% successful delivery on projects – 7 major projects and Microsoft centric initiatives

Project Coordinator for infrastructure enhancement program in six tightly integrated IT projects which together formed the overarching program directly responsible for drafting and refining the Store of the Future Program Charter and Scope Statement, and communications plans.  Ensured ADLC Compliance (SAS 70, AMAR) and prevention of inclusion for projects and associated activities requiring state and federal audit for Billing/ Adjudication, Medicare – CMS, and ICD large scale projects. 
- Executed successful 8-step source selection process in conjunction with Enterprise Architecture and IT Analysis teams for ETL, MDM, CRM, IVR, and integrated technology upgrades for legacy databases (SQL, Crystal Reports, etc.) 
- Responsible for project management in up to $2,000,000 of budgeted initiatives for the administrative services group  followed PMP and management compliances under full project lifecycle (origination, requirements design, build, implementation and post-implementation). Worked on extensive product development and high-level business strategy with the EA group for IBM, Informatics, Microsoft, Nuance, West Corporation, and various other vendors for developing and upgrading technologies

- Collaborated with internal teams to provide improvements and assistance with making the overall PM phases more efficient for pre-authorized, small, medium and large projects across the enterprise.

- Communicated status reporting, change control, and project deliverables to internal and external project sponsors and stakeholders.

Consultant- Budget: 5.3 Million operating and grant funds - Resources: 53, 10 vendors - Business Impact: Louisiana, US

Managed implementation, Operations, and on-going maintenance of 43 state-wide hospital MIS department software and hardware systems to include LSU-Shreveport Medical Center. 
- Responsible for all CMS Projects, HIS support, integration and execution of successful medical record utilization within DHH for 43 state-wide rural hospitals to include federal requirements for the HITECH/ARRA initiatives. 
- Served as the IT Project Manager and drove all of the IT activities associated with the relocation of a data center, network, and servers. Determined criteria for success; established all tasks, work packages, and budget details; developed project schedule and communication plan; coordinated vendor activities for dismantling, moving, and rebuilding production servers. 
Results: Successfully relocated data center. Awarded a bonus for superior performance and acted as project manager to complete an expansion to a data center involving air conditioning, uninterruptible power supply, and electrical system enhancements.

Employee- Budget: 20 Million - Resources: 60 - Business Impact: Disaster Recovery – Enterprise City of New Orleans/ MIS

- Success - 30 under 30 award – President’s Club Award for Project Management and Consulting

Managed disaster recovery administration and documentation project for FEMA reimbursable activity totaling over $10,000,000 Managed IT support, planning, and business continuity within the city of New Orleans totaling over $17,000,000 in corporate revenue and spanning 100+ successfully delivered projects

Spearheaded oversight and direct management of all MIS teams for IPv4 – IPv6 city-wide migration and upgrading, reconfiguring and testing of all hardware and software. This includes infrastructure such as routers, switches, servers and storage arrays; end user devices, desktops, laptops, and tablets; security devices in-house/ custom developed software, firewalls, and intrusion-detection systems. New configuration and management capabilities for IPv6 setup for all new equipment (10,000 devices).

Project manager for strategy and  architecture and engineering policies for new network transformation at 114 facilities city-wide to include 44 state wide FEMA disaster recovery facilities

- Under Graduate courses in Business Administration & Information Technology - 2001-2003 - University of New Orleans

- Post Graduate certificate in Project, Risk, and Quality Management - 2003-2004 - Defense Acquisition University

- Certificate in Criminal Justice - 2004 - Michigan State University

- Post Graduate Program in Management - Central Pacific Institute of Management Studies - New York - pursuing enrollment, Specialization: Project Management, Pursuing CEH, CISSP, Sponsored under International Information Systems Security Certification